1Red UK FAQ: availability, accounts, payments and offers
Short answers to the questions British readers ask most often about 1Red, starting with the one that matters first: 1Red is not available to people who live in the United Kingdom. The remaining answers apply to readers in countries where 1Red is available.
For readers outside the UK and other excluded countries.
Visit 1RedAvailability in the UK
Is 1Red available in the UK?
No. The United Kingdom is on the excluded-countries list in 1Red's Terms and Conditions and KYC Policy, so UK residents cannot open or use an account.
Can I register with a non-UK address?
Only if you genuinely live there. Details must match your ID and proof of address, which are checked before any withdrawal.
Can I use a VPN?
No. Hiding your location to get around an exclusion is not allowed and can lead to suspension and withheld funds.
Is there a GBP account for UK players?
No. Because UK residents are not accepted, there is no 1Red offer for UK players.
Account
How do I open an account where 1Red is available?
Click SIGN UP on 1red.com, complete two steps and confirm your email. See Sign up.
I have forgotten my password.
Use «Forgot Your Password?» in the login form. See Log in.
Verification
When do I need to send documents?
Before the first withdrawal and once total deposits exceed €2,000; a decision follows within 24 hours.
Payments
What are the limits?
Deposits from €20; withdrawals from €30 to €10,000 per request, plus daily, weekly and monthly limits.
How long does a withdrawal take?
After verification and review, a bank transfer takes up to 10 banking days as a rule; crypto arrives once confirmed on the blockchain. See Payments.
Outside the UK?
Log in to 1RedOffers
What is the welcome offer?
Up to €11,500 + 225 free spins over three deposits from €20, with 40x wagering, for eligible countries only. Terms apply, 18+. See Bonuses.
Is there a no-deposit bonus?
There is no public no-deposit offer. See Promo code.
Games, app and help
What can I play?
Over 4,000 slots, a 24/7 live casino, jackpots, Quick Games and sports betting. See Games.
Is there an app?
Yes, the 1RED Casino web app from 1red.com. See App.
How do I contact support?
Live chat 24/7 or [email protected]. See Contact.
Only where 1Red is available.
Go to 1Red