Safer gambling with 1Red: limits, self-exclusion and support

Gambling at 1Red is paid entertainment for adults aged 18 or over in countries where it is available. This page covers practical habits, 1Red's self-exclusion, the warning signs and independent sources of help.

Habits that help

• Set a budget before you start and only use money you can afford to lose.
• Set a time limit and take breaks.
• Do not chase losses with bigger bets or extra deposits.
• Withdraw winnings rather than playing everything back.
• Do not play when stressed, low or under the influence.
• Try games in demo mode first.

For most people gambling stays a pastime; for some it becomes a recognised medical condition. 1Red excludes under-18s and offers everyone self-exclusion; questions are answered free and in confidence by email.

Self-exclusion

Self-exclusion for a set period or permanently is requested by email to [email protected] from your registered address. The full rules are in 1Red's Responsible Gaming policy.

Warning signs

Playing longer or more often than planned, chasing losses, using money meant for rent or bills, borrowing to keep playing, hiding your gambling or feeling irritable when you cannot play. If several apply, stop and talk to someone.

Protecting minors

Nobody under 18 may play at 1Red; ID can be requested at any time and suspected underage accounts are suspended and reviewed. Keep login details private on shared devices and consider parental controls.

Independent help

• Gambling Therapy: free online support — www.gamblingtherapy.org.
• Gamblers Anonymous: self-help groups — www.gamblersanonymous.org.

Both are independent of 1Red; your GP can also help.

Family and friends

Raise it calmly and without blame, listen, do not pay gambling debts and encourage professional help — and look after yourself too. See Contact and FAQ.

Questions